Whether you are actively working or not during this pandemic, we have all been greatly affected one way or another. One of the ways we all seem to be affected is through communication. For some of us, the changes stop with the inception of “Zoom” dates with friends as you are still returning to the office every day. Others are faced with working exclusively from home and hosting meetings via video chat. No matter your situation, we must all embrace cohesive communication during the pandemic.
It seems that some organizations are handling this quite well and demonstrating their ability to adapt quickly. However, eight months into the pandemic and some organizations are still struggling to find their feet as they navigate the new way of doing business. It is absolutely crucial for organizations to maintain a high level of organization during this time. While a great deal of employees are enjoying flexible work schedules and their new work from home environment, there are a number of employees that feel disconnected. Managers are needing to ensure they are frequently reaching out to their teams, not only through emails, but team meetings and individual calls. Managers need to have a “pulse check” for their employees to establish that everyone is doing okay, and we are continuing to operate as a team.
Furthermore, management of change needs to be at the forefront of every organizations’ communication strategy. Nothing is making employees feel more disjointed than hearing there has been a big change from someone else on the team and knowing the change directly affects their day-to-day work. This does not only hold true from process changes, but also personnel change. Being remote can cause some confusion about who to go to if someone leaves the organization, so there needs to be clearly communicated guidance on who the correct resource is during some form of turnover. Employees are proving every single day that the work from home lifestyle is possible, but it is up to leadership to ensure everyone has the tools and knowledge to succeed for the long-term! How is your team embracing cohesive communication during the pandemic?